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   Running other recommended useful tasks subsequent to the completion
   of the Re-imaging, Activation, Regionalising, Updating and Configuring.

Apart from the main tasks of needed actions, fulfilled subsequently to the task of re-imaging, which will now be aware of, if you followed these tasks in order, there are several other important actions or configurations, which you need to be aware of, such as follows:

  • Setting File Extension visibilty.
  • A file extension is a string of characters attached to a filename, usually preceded by a full stop and indicating the format of the file.
    For example: .docx or .pdf, or .jpg, which respectively represent Word, Portable Document Format and Image files. With file extensions visible on the screen there is improved observation and control of our working files. This simple procedure is exampled here
  • Knowing how and when to run a System File Check. Read the Guide here.
  • Gaining proficiency in using the your Centre's Email Service
  • Use the links in this Help Article and learn how to use the FamilySearch Centre email service:
    How can I learn to use FamilyHistoryMail in my FamilySearch center?
  • Knowing how to run the general maintenance tasks.
  • Go to the Guides Intro Page. Hover your mouse over the Windows or Mac Guide Buttons and choose one of the maintenance guides listed.

If you have technical issues with any aspect of running FamilySearch Computers, do consider talking with your Stake Technology Specialist. With his or her delegation you can also email, to seek help from the FamilySearch Support Service.

Sometimes there is a need for some of the more modern computers arriving in our FamilySearch Centres to have a simple BIOS configuration performed to change an incumbent RAID value to an AHCI value

This configuration will allow the computer to boot normally and be amenable to needed updates and configuration, to bring the computer into working service. Below are two listed ways of achieving the change needed.

Method 1

  1. Click the Start Button and type cmd
  2. Right-click the result and select Run as administrator
  3. Type this command and press ENTER: bcdedit /set {current} safeboot minimal (ALT: bcdedit /set safeboot minimal)
  4. Restart the computer and enter BIOS Setup
  5. Change the SATA Operation mode to AHCI from either IDE or RAID
  6. Save changes and exit Setup and Windows will automatically boot to Safe Mode.
  7. Right-click the Windows Start Menu once more. Choose Command Prompt (Admin).
  8. Type this command and press ENTER: bcdedit /deletevalue {current} safeboot (ALT: bcdedit /deletevalue safeboot)
  9. Reboot once more and Windows will automatically start with AHCI drivers enabled.

Method 2

  2. Enable Safe Boot (minimal)
  3. Reboot into UEFI/BIOS and change to AHCI
  4. Boot up into safe mode
  5. Run MSCONFIG and disable Safe Boot.
  6. Reboot