This is the connection view of the BT Hub 5 (UK) BT or ‘British Telecommunications’ which is the ISP, ‘Internet Service Provider’, used by the Church in the United Kingdom. The Church may use other ISPs in other European Countries. However, all ‘Routers’ or ‘Hubs’ so called, provide the basic ‘Internet’ connection for our Family History Centres and Chapels.


Port 1 of the BT Router/Hub is connected by ethernet cable to Port 5 or Internet Port of the Chapel's Meraki Firewall. Port 1 of the Meraki Firewall is connected to Port 9 of the Primary Managed Switch. Any free PUBLIC Port on the Managed Switch can be used to connect to the Network Switch of a FamilySearch Centre. Meraki Firewalls provide our Chapels and FamilySearch Centres with a secure connection to the Internet, or World Wide Web.


At least one Cisco Managed Switch, is fitted in every Meetinghouse. The Managed Switch provides, through the Patch Panel and through the Meeting-House Ethernet cabling system, to the various Ethernet Sockets and Wireless Access Points, in a Meetinghouse, the necessary Internet connection for all the devices in the Meetinghouse, including personal wireless devices: phones, tablets etc, which connect via the Wireless Access Points.


The FamilySearch Centre Network Switch is usually located in the Patch Panel and all the associated Ethernet cables connected from it to the Panel and from the panel, through the Meetinghouse cable distribution system, provide a PUBLIC IP address Internet connection to all the computers and printer(s) in the FamilySearch Centre. Port 1 of the FSC Network Switch, can connect to any free PUBLIC Port on the Managed Switch or Switches.


The LEXMARK printer (example far right), presently used in our FamiySearch Centres, will be phased out and replaced with the HP LASER JET PRO MFP M426fdw printer (example immediately to the right) Always follow regular guidelines when installing new printers and always keep them switched on continuously once properly set up. FamilySearch Centre printers must by default use a static IP address of, or if more printers are present up to .19 for the last portion of the IP address. A Centre's computers do not require a static IP address connection. View the Installation Guide here


  • The Windows 7 era for FSC computers closed at the end December 2020.
  • The Dell model 9030 and 7440 computers in our FSCs either have been or remain to be upgraded to run Windows 10.
  • Previous models of computer, which are not upgradable need to be removed from our centres.
  • Some of the later Dell models of computer may have failed initialisation when unpacked and will require re-installation.
  • Upgrading, Re-installation and Updating are present needful requirements in some centres.
  • Speak to your Stake Technology Specialist for his support to achieve these requirements.
    He can call FamilySearch Support if he needs further guidance.