FamilySearch Centre Technical Help
These following 4 steps are given as a guide for diagnosing computer connection problems at a FamilySearch Centre.
- You will need access to a computer at the FamilySearch Centre either in person or by using the Splashtop App.
- Login to the PC with the FSAdmin account if possible.
Pages accessed from the following links provide visual instruction about the devices found in a FamilySearch Centre and Chapel Patch Panel, showing how they are connected for use in the FamilySearch Centre, using Public IP Addresses.